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Quality within the organization

Our view of quality is comprehensive:
We go beyond the product quality to extend the concept and the demands we impose on ourselves to include all processes and associated services that link us to one another and to our customers and suppliers.

Quality politics

Acheiving Quality

We inspire our customers with our outstanding service and exceptional quality. In order to meet customer requirements in the global market and to ensure long-term customer satisfaction, we constantly focus our goals towards our customers. In doing so, we create a motivating and efficient environment at all our locations.

Raising Quality Awareness

Every employee is responsible for maintaining the quality of their performance. Our dedicated and qualified employees contribute to a high standard to always meet the expectations and requirements of our customers.

Processes / Certification

The Quality of our Processes is the foundation of our business success. We are dedicated to the ongoing optimization of our products and services, meeting the requirements of international standards as well as industry-specific requirements.

For certification of our other locations, please feel free to contact your local representative.

Certification of TSS Germany GmbH

"Said is not yet heard.
Heard is not yet understood.
Understood is not yet agreed.
Agreed is not yet done.
Done is not yet received."

     - Konrad Lorenz (Austrian ethologist, and ornithologist)

Quality Assurance 

Ensuring quality during the early stages

We consider Quality not just as a product or service alone, but as a complete range of characteristics provided to the customer as services and their interaction together.

For us, it is important that the quality of a product is established during its planning and development and not only during serial production. Our aim is to avoid errors before they occur.

 

 

Maintaining Supplier Relationships

The term Supplier Management is used when a company systematically manages its relationships with suppliers. This is assured by us through:

  • Selecting new suppliers in accordance with established regulations
  • Implementation of supplier audits according to VDA 6.3
  • Supplier development through clear target definition and monitoring of corrective measures
  • Evaluation of suppliers in accordance with specified key figures

Ensuring qualitative and quantitative Quality in the Series

Assuring quality through image processing methods

To detect defects and monitor the entire production process, we use automatic Optical Inspection Equipment. The collected data supports the improvement of the production processes by evaluation and further processing.

The measurement of components made of elastomers or plastics requires a high degree of expertise as the components under test are not firmly fixed in their shape. Our strategy is to use non-contact measurements with 3D measuring instruments equipped with optical sensors.