Global Local Mandy Wilke
MW: I’ve worked for Trelleborg Sealing Solutions for nearly five years now. I started as a test engineer in the development department and now I am a technology specialist for fluid power in Europe.
The main part of my job is to support our European marketing companies with technical questions, whenever there is a need. Very often I am in direct contact with our customers; in many cases we are not just a seal supplier but a partner to them. Being our customers’ partner often means being involved in their development processes right from the beginning. We support them with the knowledge we have in our core competences: sealing, damping and protecting. This is an important benefit for our customers.
At Trelleborg Sealing Solutions, we do not want to deliver only standard parts. We also want to deliver, and we do deliver, a complete sealing solution, which is far more than just the seal itself. We can provide a deep knowledge in various topics to support the customer.
MW: Yes I do, and I am really proud to have the opportunity to do that. Globally this is always a challenge due to time differences; when one part of the world is starting, I am ending my day, while the rest of the world is the other way around.
Since 2013, we have had a very good example of how this can be done in a successful way. Focused on a request coming from the customer side, we created a Global Surface Competence Team and it is my pleasure to lead this group. It has enabled me to collect the knowledge and experiences globally on a topic, which is very often seen as difficult due to its diversity in terms of available coatings and production technologies.
Focusing on Germany, where I am located, I would say there are real differences from North to South and from the West to East. I prefer to travel north as my home town is there.
Unique though? How can I answer? I would say the German people are unique! This is true for Germany but for then rest of Europe too. For me, I always find the diffe rences fascinating and exciting.