Activation support

For advice or assistance regarding re-instatement or management of the coupling following an event

Activation Support Request

If you are using a KLAW Safety Breakaway Coupling (BAC) or Emergency Release Coupling (ERC) and had an activation in the field, but unsure what to do, then please fill in the Activation Support Request Form below and our Product Support Team will contact you.

Please note that your request will be dealt with as quickly as possible upon receipt: subject to office working hours Monday to Friday 9.00am to 5.00pm 09.00 to 17.00 GMT.

Please complete as much information as possible about the activated product as this will enable us to provide fast and efficient support.

When submitting this form, you are aware of that we will process the personal data that you give us in order to facilitate your request. The legal basis for our processing of your personal data is that it is necessary in order to fulfill our legitimate interest to provide you with the subscription or un-subscription and/or information you have requested. For further details, please read our Privacy Notice

IOM instructions

The KLAW Technical Team is available to ensure the unit is back in operation as soon as possible. 

Contact Us

How can we help?


Trelleborg Westbury Ltd

Commerce Business Centre
 West Wilts Trading Estate
Westbury - WiltshireBA13 4LS United Kingdom
Tel:  +44 1373 827100
Fax: +44 1373 858877