Website, e-mail and contracts Privacy Notice
Page last updated: 6 December 2019
1. Introduction
When visiting our website, TRELLEBORG COATED SYSTEMS ITALY S.P.A, REG. NO. 10051150158, R.E.A. NO. 1337282, VIA VITTOR PISANI 20, MILAN, ITALY - OFFICES: STRADA PROVINCIALE 140, 26855 LODI VECCHIO (LODI), ITALY ("Trelleborg", "we", us") may collect and process personal data ("Personal Data") about you.
Personalize our interactions with you - offering relevant products and services
- IP-address
- Device id
- Country or region
- Post / zip code
- Email address
- First name
- Last name
- Company/organization name
- Job role
- Phone number
- Business sectors
- Areas of interest
- Trelleborg.com activities such as Document downloads, Video views, contact form submissions, page views, visit frequency etc
- Original source ("referral") before visiting Trelleborg.com, such as which email link, website, social media post, advertisement clicks, etc that led your visit to our website.
Identify potential customers and business opportunities
- IP-address
- Device id
- Country or region
- Post / zip code
- Email address
- First name
- Last name
- Company/organization name
- Job role
- Phone number
- Business sectors
- Areas of interest
- Trelleborg.com activities such as Document downloads, Video views, contact form submissions, page views, visit frequency etc
- Original source ("referral") before visiting Trelleborg.com, such as which email link, website, social media post, advertisement clicks, etc that led your visit to our website.
Identify usage trends and compile statistics
Why do we collect and process your personal data
Provide you with information such as Newsletters, Catalogues and Press Releases
- First name
- Last name
- Email address
- Phone number
- Company/organization
- Areas of interest
Answer your Questions and handle Feedback in general
- First name
- Last name
- Email address
- Address
- Phone number
- Feedback and comments made by you
- Website source
Handle communications and orders or complaints sent by you through e-mail, fax and similar
- First name
- Last name
- Email address
- Address
- Phone number
- Other Personal Data provided by you
3.4.
Create personal Website User Accounts
- First name
- Last name
- Email address
- Customer number
- Phone number
- Your subscriptions and/or requests
Manage complaints relating to our services and products
- First name
- Last name
- Email address
- Phone number
- Customer reference number
- Company/organization
- Complaints and comments by you
The legal basis for the above processing of your Personal Data is that the processing is necessary in order to fulfil our legitimate interest of investigating, managing and replying to your complaint, article 6.1 f) GDPR. If you do not provide information marked with * on the website form we will not be in a position to provide you with the requested service.
3.6.
Manage your request for a quotation or order relating to our products and services
- First name
- Last name
- Email address
- Address
- Phone number
- Company/organization
- Organization number
- Invoice address
- Customer number
- First name
- Last name
- Country
- Request details
- Other information as necessary for the purpose of handling and responding to your request.
3.8 Enter into and fulfill an agreement with the company you represent
Personal Data processed for these purposes include:
- First name
- Last name
- Orders, information, requests, notifications and complaints etc. by you
We would also process other data, not constituting your Personal Data, such as company e-mail address, company address, company phone number, company/organization, organization number, company invoice address, company customer number.
The legal basis for the above processing of your Personal Data is that the processing is necessary in order to fulfil our legitimate interest in entering into agreements with customers, article 6.1 f) GDPR.
For how long do we keep your personal data
Disclosure and transfer of Personal data
Security
We will ensure that the access to your Personal Data is accurately secured by applying appropriate safeguards, depending on the circumstances taking into account the state of the art, the costs of implementation and the nature, scope, context and purposes of processing as well as the risk. In support of this scommitment, we have implemented appropriate technical, physical and organizational measures to protect your Personal Data against: unauthorized or accidental destruction, alteration or disclosure; misuse; damage; theft or accidental loss; or unauthorized access.
Your rights
Right of rectification
Further rights as of 25th May 2018
(iv) Restriction of processing
You may ask us to restrict the processing of your Personal Data to only comprise storage of your Personal Data under certain circumstances such as for example when the processing is unlawful, but you do not want your Personal Data erased.
Complaints to the supervisory authority
8.
Contact information
If you have any questions or concerns regarding the processing of your Personal data or wish to exercise any of your rights, or obtain a copy of the safeguard mechanisms put in place to protect your Personal Data in case of any transfer, please contact Trelleborg on the contact details set forth below.
The data controller for Personal data is:
Trelleborg Coated Systems Italy S.p.A
Via Vittor Pisani 20, Milan, Italy
Offices: Strada Provinciale 140, 26855 Lodi Vecchio (Lodi), Italy
email: printingsm@trelleborg.com