Your privacy is very important to us. This privacy notice explains what personal information about you that we collect, how we use it and how you can check and update any of your personal information. For the purpose of this privacy notice ‘we’ means Trelleborg Ridderkerk BV and other companies in the Trelleborg Group.
How do we collect information from you?
We obtain information about you when you use our website, when you contact us about products and services, complete an online registration form to receive regular updates from us, open/click on an email from us and/or to download a product literature, whitepaper, webinar or video.
We also collect information from other sources, including business directories and other commercially or publicly available sources. If we collect personal information about you from another source other than from yourself, we will tell you about that in our next communication with you. Should you require further information on which source that is, we kindly ask you to contact us at firstname.lastname@example.org.
What type of information is collected from you?
The personal information we collect might include the following
- Your first and last name;
- Your email address;
- Your company name;
- Your business phone number;
- Your location
- Your job title;
- Type of industry within which your company operates;
- Your IP address;
- Your interests relating to our products and solutions;
- Information regarding what web pages and downloads you have accessed and when.
How is your information used/processed?
We collect and process your personal information for the following purposes:
- Process orders that you have submitted;
- Respond to your enquiries on our products and services;
- To fulfill our obligations arising from any contracts entered into by you/your company and us;
- Seek your views or comments on the services we provide;
- Notify you of changes to our services;
- Direct marketing;
- With the use of automated profiling, as described below, we provide you with marketing information and other communications that are of interest to you. These may include but not limited to information about new products/solutions, marine related industry issues and activities.
We use automated profiling to analyze your personal information to create a profile of your professional interests and preferences so that we can contact you with information relevant to you. By submitting a form on the website or campaign landing pages you will enter our database where we will tailor communications and target based on the demographic or marketing preference information to the information you provide. From here we will also collect intent data such as (and not limited to) email clicks, form submissions, visits to our website and use a mixture of this profile and engagement information to determine whether you have a current interest in our solutions; this ensures that as well as delivering highly targeted communications, we only follow up with people who are highly engaged or have a current interest in our solutions. We may also make use of additional information about you when it is available from external sources such as but not limited to Google Analytics to help us do this effectively.
What is the legal basis for our processing?
The legal basis for our processing of your information is that the processing is necessary in order to fulfil our legitimate interest to provide you with the products, services and information you have ordered or requested, to answer questions and handle feedback from you, to market our products, identify business opportunities and increase sales. We have reduced the scope of the personal information we do collect to a minimum in order to provide the personalized communications to you that we believe you would anticipate getting. The personal information collected are limited to you in your professional capacity and does not intrude your privacy on a personal level. Our profiling is made based on your interest shown, location data, digital engagement (email opens and clicks, form fills, webpages visited, assets downloaded) and we also store data from your IP address, but the profiling is limited and in no way constitutes a comprehensive picture of you or your habits and interests, nor does it produce any legal effects concerning you.
How long will the data be kept?
We will retain your information for a period of 2 years from the time of your last engagement with us to fulfil the purposes outlined in this privacy notice unless a longer retention period is required or permitted by local law to which we are subject. We are using the following criteria to establish our retention period: (i) as long as we have an ongoing relationship with you (either as an individual or in your capacity as employed by one of our corporate customers, suppliers or co-operations partners); (ii) as required by legal obligations to which we are subject (such as tax
and accounting obligations); and (iii) as advisable in light of our legal position (such as applicable statutes of limitations).
How to check and update your information
To check what information we handle about you, you can email email@example.com.
You have the right to request information about the categories of information concerning you that we are processing and how your personal information is being used by contacting us in writing using the contact details below. You can also contact us should you want your personal information corrected, updated, deleted or restricted in any way. In certain situations, you also have the right to object to the processing of your personal information. For the protection of your privacy and your personal information, we may require that you identify yourself in connection with such a request.
If you do not wish to receive any direct marketing communications from us about our products/solutions/latest innovation that may help to accelerate your business performance and latest trends pertinent to the maritime industry, you may at any time withdraw from our marketing database by clicking on the ‘unsubscribe’ or ‘opt-out’ link in our communications or email us at firstname.lastname@example.org. This would not affect any communication we may have with you as a customer, not qualifying as direct marketing.
Contact information of the controller of your personal information
Trelleborg Marine Systems, Trelleborg Ridderkerk BV
Verlengde Kerkweg 15
2985 AZ Ridderkerk
Due to the way our Group of companies operate, we on the basis of our legitimate interest in organizing our business, may share your information with other entities within Trelleborg Offshore and Construction in the regions below:
Trelleborg Offshore and Construction AB
Trelleborg Marine Systems UK Ltd
Trelleborg Marine Systems Denmark A/S
Trelleborg Ridderkerk BV
Trelleborg Marine Systems North America, Inc
Trelleborg Marine Systems Berryville, Inc.
Trelleborg Marine Systems Melbourne Pty Ltd
Trelleborg Marine Systems Australia
Trelleborg Engineered Systems (Qingdao) Co Ltd
Trelleborg Marine Systems India Pvt. Ltd.
Trelleborg Marine Systems Japan Co., Ltd.
Trelleborg Marine Systems Korea
Trelleborg Marine Systems Asia Pte Ltd
Trelleborg Marine Systems FZE
TRELLEBORG SANTANA DE PARNAÍBA INDÚSTRIA E COMÉRCIO DE SOLUÇÕES EM POLÍMEROS LTDA.
We have made sure to apply appropriate safeguards to your information in case of any such transfer within the Trelleborg Group by entering into an Intra-Group Data Transfer Agreement, implementing the European Commission Standard Contractual Clauses to any such transfer.
Moreover, we may disclose your information to external parties, such as vendors and service providers processing your information under the instructions of Trelleborg. Where such disclosure entails transfers of your information outside the EU/EEA, we will ensure that the European Commission Standard Contractual Clauses have been entered into between the transferring Trelleborg entity and the receiving external party. Alternatively, other safeguards will be put in place prior to such transfers.
We will not sell your personal information to third parties.
Your personal information is stored in a secure cloud environment. We will ensure that the access to your information is accurately secured by applying appropriate safeguards, depending on the circumstances taking into account the state of the art, the costs of implementation and the nature, scope, context and purposes of processing as well as the risk. In support of this commitment, we have implemented appropriate technical, physical and organizational measures to protect your information against: unauthorized or accidental destruction, alteration or disclosure; misuse; damage; theft or accidental loss; or unauthorized access.
If you are concerned about how we handle your information, you have the right to lodge a complaint to the competent data protection authority. Our ultimate parent company is Trelleborg AB (publ), based in Sweden. Information on how to reach the Swedish data protection authority can be found at https://www.datainspektionen.se/in-english/contact-us/.
If you have any questions related to the information above, if you suspect that a breach of this privacy notice has occurred, if you would like to obtain a copy of the safeguard mechanisms put in place to protect your information in case of any transfer of the information outside the EEA, or if you would like to contact us for any reason stated above, please contact us at:
Trelleborg Ridderkerk BV
Verlengde Kerkweg 15
2985 AZ Ridderkerk