For us, service primarily means being locally present – market-oriented and not far away. That’s why you will find our authorised service partners worldwide, guaranteeing you high availability of all systems and spare parts.
Service means having your own personal company contact – somebody who competently solves your current problems with enthusiasm and expertise.
Service means imparting knowledge – expert advice, knowledge of the industry and experience. At our product courses and seminars we offer you and your personnel complete training and provide you with that decisive lead over competitors.
Service is there for your benefit. Just try it!
- Product and installation training courses
Theoretical and practical training (1 – 2 days)
- Technical hotline: +49 (0) 2065 999-150
Product support, technical advice,
even after normal business hours
- Building site support
On-site consultation and support
- Building site supervision
Approval and quality control of installation performance as
an assessor for the customer
- Planning support
Pro-active assistance in preparing renovation plans,
provision of technical documentation, tender texts, etc.
- Acquisition support
Assistance provided for the pre-qualification process
- 24-hour supply service
Supply of spare parts and accessories within 24 hours
- Partner programme
Extensive support including information material,
technical equipment, product samples,
vehicle branding and much more
- Logistical support
World wide shipping and customs clearance,
door-to-door delivery including customs clearance